SHIPPING AND RETURNS

DELIVERY TIME

After making your payment we need 24 hours to process your order and ship it.

Standard Shipping: 1 to 5 business days (free for purchases over 750 pesos)

Express Shipping: 1-2 business days (cost $199)

Pick up in stores within Mexico City: 2 business days after your purchase.

Shipping via DHL, Estafeta or Redpack

EXCHANGES AND RETURNS

You have 15 days to make your exchange or return using the following methods.

  • Exchange or return by courier (Free on your first purchase)
  • In-store exchange (exclusive to CDMX stores)

See Terms and Conditions for Exchanges and Returns