SHIPPING AND RETURNS

DELIVERY TIME

After making your payment, we need 24 hours to process and ship your order.

Standard shipping: 1 to 5 business days (free on purchases of 750 pesos or more)

Express shipping: 1 to 2 business days (cost $250)

Pick up in stores within CDMX: 2 business days after making your purchase

Shipping via DHL, Estafeta or Redpack

 

EXCHANGES AND RETURNS

You have 15 days to make your exchange or return using the following methods.

  • Exchange or return by courier (Free on your first purchase)
  • In-store exchange (CDMX stores only)

See Terms and Conditions for exchanges and returns