SHIPPING AND RETURNS
DELIVERY TIME
After your payment is made, we need 24 hours to process your order and ship it.
Standard shipping: 1 to 5 business days (free on purchases of 899 pesos or more)
Express shipping: 1 to 2 business days (cost of $250)
In-store pickup within CDMX: 2 business days after placing your order
Shipping via DHL, Estafeta, or Redpack
EXCHANGES AND RETURNS
You have 30 days to make an exchange or return using the following methods.
- Exchange or return by courier (Free on your first purchase)
- In-store exchange (exclusive to CDMX stores)
